Privacy Policy

Beyond Air Website Privacy Notice

Beyond Air, Inc. and our subsidiaries and affiliates (“Beyond Air” or “We”) respect your privacy and commit to protecting it through our compliance with the practices described in this notice.

This notice describes our practices for collecting, using, maintaining, protecting, and disclosing the Personal Data we may collect from you or that you may provide when you visit our website(s) or other digital properties, communications, or forms that link or refer to this notice (our “Website”). This notice applies to the Personal Data collected through our Website, regardless of the country where you are located.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit.

Please read this notice carefully to understand our policies and practices for processing and storing your Personal Data. By engaging with our Website, you accept and consent to the practices described in this notice. This notice may change from time to time (see Changes to Our Privacy Notice). Your continued engagement with our Website after any such revisions indicates that you accept and consent to them, so please check the notice periodically for updates.

Data We May Collect About You

We collect and use different types of data from and about you including:

• Personal Data that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, username or other similar identifier, or any other identifier we may use to contact you online or offline (“Personal Data”).
• Nonpersonal data that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive nonpersonal statistical or aggregated data from Personal Data. For example, we may aggregate Personal Data to calculate the percentage of users accessing a specific Website feature.
• Technical information, including the full/partial Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
• Nonpersonal details about your Website interactions, including the full uniform resource locators (URLs); clickstream information to, through, and from our Website (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs); or methods used to browse away from the page.

If we combine or connect nonpersonal, demographic, or technical data with Personal Data so that it directly or indirectly identifies an individual, we treat the combined information as Personal Data.

How We Collect Data About You

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you place an order, submit a request through the Medical Information Request Form, request to receive updates from us, sign up to our RSS alerts, and report a problem with our Website.
• Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns as specified above. We collect this information by using cookies, server logs, and other similar technologies (see Cookies and Automatic Data Collection Technologies).
• Third parties or publicly available sources. We may receive information about you from third parties including, for example, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, data brokers, or aggregators.

Cookies and Automatic Data Collection Technologies

Our Website uses cookies (small files placed on your device) or other automatic data collection technologies to distinguish you from other Website users. This helps us deliver a better and more personalized service when you browse our Website. It also allows us to improve our Website by enabling us to:

• Estimate our audience size and usage patterns.
• Store your preferences so we may customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

These cookies provide an understanding of how users access the Website and recreate their journey. They are also intended to allow us to adapt the Website to users’ requests and browsing preferences. We use Google Analytics for this purpose.

When you visit our Website, you can decide to accept or to refuse the cookies we use. If you wish to refuse cookies required for Website operation, you may do so by using the browser settings. Please note that setting your browser to refuse such essential cookies may result in certain features, pages, and spaces of the Website not being accessible. Beyond Air cannot be held responsible for any such features, pages, or spaces not being accessible.

As to other cookies, in particular audience measurement cookies, you may set your preferences or withdraw your consent at any time by clicking cookie settings at the bottom of the screen or page.   

Information on how to deactivate Google Analytics for all websites can be found here: https://tools.google.com/dlpage/gaoptout?hl=en.

How We Use Your Personal Data

We use your Personal Data to provide you with information that you have requested, communicate with you, or conduct other business operations, such as using data to improve and personalize your experiences. Examples of how we may use the Personal Data we collect to include:

• Correspondence and other communications. To process and answer your requests for information submitted through our Receive Updates form, about Beyond Air’s business or activities, based on Beyond Air’s legitimate interest in responding to requests. For this purpose, you may provide us with Personal Data such as name, email address, mailing address, company, title or role, and the contents and nature of your correspondence with us.
• Communication related to Medical Information Requests: To review and respond appropriately to inquiries related to Medical Information Requests. Personal Data relevant to such requests including your name, email address, mailing address, company, title or role, and the contents and nature of your correspondence with us may also be provided.
• Email alerts. To process your request when you sign up on our Website to receive our email or RSS alerts, you may provide us with your email address and an indication of your interest in Beyond Air (ie, through selecting preferred alert type).
• Present our Website and provide you with the information and support that you request from us.
• Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or comply with legal requirements.
• Fulfill the purposes for which you provided the data or that were described when it was collected.
• Notify you about changes to our Website, products, or services.
• Ensure that we present our Website content in the most effective manner for you and for your computer.
• Administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
• Improve our Website, products or services, marketing, or customer relationships and experiences.
• Protect our Website, employees, or operations.
• Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
• Make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.

We may also use Personal Data to contact you about our events and our portfolio of products/services that may be of interest to you. If you do not want us to use your data in this way, please check the relevant box located on the form where we collect your data.

We may use nonpersonal data for any business purpose.

MailChimp

We use MailChimp, which provides online tools that can be used to create, send, and manage emails. MailChimp may collect Personal Data, such as distribution lists that contain email addresses, and other information relating to those email addresses. For further information about the type of Personal Data MailChimp collects, refer to the MailChimp Privacy Policy. Beyond Air will only use this information to:

1. Create, send, and manage emails relating to Beyond Air;
2. Measure email campaign performance;
3. Improve the features for specific segments of customers;
4. Evaluate your use of our website;
5. Compile reports on website activity for website operators, and
6. Provide other services relating to website activity and internet usage.

MailChimp may transfer this information to third parties where required to do so by law, or where such third parties process the information on MailChimp’s behalf. MailChimp collects information about when you visit the website, when you use the services, your browser type and version, your operating system, and other similar information.

We are required to inform you that by providing your details to us through the Contact Us page:

1. You consent to your Personal Data being collected, used, disclosed, and stored as set out in MailChimp’s Privacy Policy and agree to abide by MailChimp’s Terms of Use.
2. You can opt out of our mailing list if you choose the Unsubscribe service provided by MailChimp in every email, or contact Beyond Air. You can also disable or refuse cookies or disable Flash Player; however, you may not be able to use the services provided by MailChimp if cookies are disabled.

Disclosure of Your Personal Data

We may share your Personal Data with:

• Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
• Business partners, suppliers, service providers, subcontractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization).
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
• For any other purposes that we disclose when you provide the data.
• With your consent.

We may also disclose your Personal Data to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
• To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the Personal Data we hold.
• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity and fraud protection.

We may share nonpersonal data without restriction.

Consent to Personal Data Transfer

We are based in the United States of America. We may process, store, and transfer the Personal Data we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own, including members of the European Economic Area (EEA).

By submitting your Personal Data or engaging with our Websites, you consent to this transfer, storing, or processing.

Your Personal Data Use Choices

We strive to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising.

• Marketing from Beyond Air. If you do not want us to use your email address/contact information to reach out to you, you can opt out by checking the relevant box located on the email or by sending us an email with your request to privacy@beyondair.net. This opt-out does not apply to information provided to Beyond Air as a result of the provision of our products and services, warranty registration, product service experience, or other transactions.
• Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. To learn how you can manage your Flash cookie settings, visit the Flash Player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about tracking technologies, please see Cookies and Automatic Data Collection Technologies.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates, or include plug-ins enabling third-party features. If you follow a link to any third-party website or engage a third-party plug-in, please note that these third parties have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these third parties.

European Privacy Rights

If you are located in Europe, you have the right to ask for an overview of the Personal Data we process about you and for a copy of your Personal Data. In addition, you may request us to update and correct inaccuracies, delete your Personal Data, restrict processing of your Personal Data, or exercise your right to data portability to easily transfer your Personal Data to another company. In some cases, you may object to the processing of your Personal Data, and where we have asked you for your consent to process your Personal Data, you can withdraw it at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent before its withdrawal. The above rights may be limited under applicable law. You have the right to lodge a complaint with the UK Information Commissioner (for UK residents) or the EEA supervisory authority of your residence, place of work, or where the incident took place (for EEA residents).

United States – California

If you are a customer located in California, we process your Personal Data in accordance with the California Consumer Privacy Act (“CCPA”). This section provides addition details about the Personal Data we collect and use for purposes of CCPA.

Your CCPA rights and choices. As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your Personal Data.

Exercising the right to know. You may request the following information about the Personal Data we have collected about you:

• The categories and specific pieces of Personal Data we have collected about you;
• The categories of sources from which we collected the Personal Data;
• The business or commercial purpose for which we collected the Personal Data;
• The categories of third parties with whom we shared the Personal Data, and
• The categories of Personal Data about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.

Exercising the right to delete. You may request that we delete the Personal Data we have collected from you, subject to certain limitations under applicable law.

Exercising the right to opt out from a sale. You may request to opt out of any “sale” of your Personal Data that may take place. We do not use, share, rent, or sell the Personal Data of customers for interest-based advertising. We do not sell or rent the Personal Data of our customers or Website visitors.

Nondiscrimination. The CCPA provides that you may not be discriminated against for exercising these rights.

Data Security

The security of your Personal Data is very important to us. We use physical, electronic, and administrative safeguards designed to protect your Personal Data from loss, misuse, and unauthorized access, use, alteration, or disclosure.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Notice

We will post any changes we may make to our privacy notice on this page and indicate on the Website home page that we updated this privacy notice. If the changes materially alter how we use or treat your Personal Data, we will notify you by email to the primary email address specified in your account and through a notice on the Website home page. Please check back frequently to see any updates or changes to our privacy notice.

Contact Information

If you have any questions about this Privacy Policy, or if you would like to exercise your rights with respect to your Personal Data, please contact us by emailing privacy@beyondair.net.